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Here are tips to help protect against potential damage:
- Install a shelter above your natural gas meter to prevent snow and ice accumulation. For more information and a convenient referral on where to purchase a shelter, please call the Energy Specialists at 1-800-654-2765.
- Use a broom, instead of a shovel where possible, to clear snow or ice off natural gas meters and outdoor appliances, including regulators, associated piping, and propane appliances.
- Keep all outside gutters free of leaves and debris, including those above or near the natural gas meter and outdoor appliances.
- Natural gas appliances require proper exhaust and ventilation. It’s important to know the location of air supply and exhaust ducts, and keep them free of snow, ice, leaves or other debris.
Anyone who notices a natural gas appliance not functioning properly, a hissing noise coming from the ground or an above-ground pipeline and/or the smell of rotten eggs should leave the area immediately and then call 911 and Southwest Gas at the following numbers from a safe location:
Northern Nevada
customers contact: |
1-800-772-4555 |
Southern California
customers contact: |
1-800-867-9091 |
Southwest Gas wants to remind you that it’s important to maintain and protect natural gas meters and appliances because failure to do so can result in damages and injuries, and possibly the discontinuance of natural gas service.
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