E-Bill Frequently Asked Questions

1.	What is E-bill?
2.	How is E-bill beneficial?
3.	Who is eligible for E-bill?
4.	What information is required to receive a Southwest Gas E-bill?
5.	Does Southwest Gas collect any monthly fees from customers?
6.	What information is needed to enroll?
7.	What is a bank transit/routing number?
8.	Paying electronically, when will this option be become available?
9.	Notification of a new E-bill?
10.	Is billing information secure and private? Yes! As part of the agreement with Southwest Gas, bill service providers can not share any customer information with anyone else, including mail list companies, other marketing associations, etc. All information is considered private and confidential. To assist with security, each e-Bill site is secured through a method called SSL, or Secured Socket Layer. SSL ensures no one can intercept information once a transaction begins. In addition, the service provider will require a password that is created and can be changed at anytime. Passwords are encrypted, which means even the service provider will not know passwords. paper bill.
11.	How much does this service cost?
12.	Will future gas bills still be sent in the mail?
13.	How does the deactivation of E-bill work?
14.	What if an error message is received when enrolling?
15.	Questions about E-bill?
16.	Are all Southwest Gas bills sent by E-bill?
17.	Can bill inserts and important messages still be viewed?
18.	How do I sign up for Southwest Gas service if I already have E-bill?