E-Bill Frequently Asked Questions

1.	What is E-bill?
2.	How is E-bill beneficial?
3.	Who is eligible for E-bill?
4.	What information is required to receive a Southwest Gas E-bill?
5.	Does Southwest Gas collect any monthly fees from customers?
6.	What information is needed to enroll?
7.	What is a bank transit/routing number?
8.	Paying electronically, when will this option be become available?
9.	Notification of a new E-bill?
10.	Is billing information secure and private?
11.	How much does this service cost?
12.	Will future gas bills still be sent in the mail?
13.	How does the deactivation of E-bill work?
14.	What if an error message is received when enrolling?
15.	Questions about E-bill? Most questions regarding how E-bill works should be directed back to the bill service provider. (If enrolling with CheckFree, contact Customer Service at 1/800/564-9184). Question’s regarding bills or payments, please contact the local Southwest Gas office.
16.	Are all Southwest Gas bills sent by E-bill?
17.	Can bill inserts and important messages still be viewed?
18.	How do I sign up for Southwest Gas service if I already have E-bill?